Politique de confidentialité

temtem One is committed to upholding the privacy rights of individuals. temtem One provides this Privacy Policy to let you know our policies and procedures regarding the collection, use and disclosure of information through temtemone.com (the “Site”), and any other websites, features, applications, widgets or online services that are owned or controlled by temtem One and that post a link to or incorporate the terms of this Privacy Policy (together with the Site, the “Site Services”), as well as any information temtem One collects offline in connection with the Site Services and through other means such as our events, sales and marketing activities. This Privacy Policy also explains the collection, use, purpose, and sharing of personally identifiable information related to temtem One’s employees and remtem One’s providing of services to our customers.

temtem One does not require you to register or provide PII to visit our Site. By accessing our Site or using our Site Services, you agree to this Privacy Policy in addition to any other agreements we might have with you.

Definitions

“temtem One” means temtem Holding, a French corporation. We may also refer to Temtem One as “we”, “us”, or “our”.

“temtem One Client” means any customer that has entered into an agreement with temtem One to use Temtem One’s services.

“PII” or “Personally Identifiable Information”means any information which may identify an individual, directly or indirectly. Examples of PII include, but are not limited to, first and last name, home address, billing address or other physical address, email address, telephone number, etc. PII does not include information which is anonymized or aggregated, and other information which is excluded from the scope of applicable privacy laws.

“Visitor” refers to anyone accessing the temtem One Site,temtemone.com

1. INFORMATION COLLECTION

A. Information Collected Automatically

Like other companies with online services, we receive technical information when you use our Site or access certain Site Services. We use these technologies to analyze how people use the Site Services and to improve how our Site and Site Services function.

We and our third-party service providers, including analytics and third-party content providers, may automatically collect the following information from you whenever you access or interact with the Site or Site Services: pages visited, links clicked, text entered into contact forms or chat widgets, and mouse movements. We may also collect the referring URL, browser, operating system, and Internet Protocol (“IP”) address you used to access the Site Services. We (and/or our service providers) may use publicly available sources to approximate your geographic region and Internet Service Provider based on your IP address. We collect this information to improve the services we offer you, and to improve marketing, analytics, and the functionality of our Site Services.

B. Information You Voluntarily Provide to Temtem One

Site Visitors may choose to interact with the Site in a way that results in your providing PII to Temtem One, such as giving us your name, email address, phone number, and country location when signing up to learn more about Temtem One’s Client services or when signing up to apply to be an Temtem One Engineer in the Temtem One Talent Network. If you make use of our Site to register for certain services, download e-books, attend virtual events or webinars, complete online registration forms, apply for roles via our Site, or to create or update any of your marketing preferences, you will be asked to provide personal information. If youchoose to provide us with any PII, we will use the information provided to respond to your request.

While Visitors do not have a statutory obligation to provide us with any information, Temtem One Engineers may have a contractual obligation (pursuant to the Talent Network Terms & Conditions) to do so, and if we do not receive certain information from you, then we will not be able to provide certain Site Services to you. If you have any questions regarding whether the provision of information is mandatory and the consequences for withholding such information, please contact our Privacy Officer using the contact information below.

2. GENERAL INFORMATION ON OUR USE OF PII

Use of or access to our Site does not require you to provide any PII to us. Temtem One does not buy or sell PII for its business practices or for commercial purposes.

Temtem One stores, maintains, processes, and/or handles PII data of Temtem One employees as necessary to perform its business functions for our employees.

We also may receive PII from Temtem One Clients to perform services for them. Any PII used for such purposes will be limited to access by only those who require it given their job function at Temtem One, and except as otherwise provided herein, we only share the PII back with our respective Clients. Temtem One does not retain, use or disclose any personal information collected on behalf of our Clients for any purpose (including any commercial purpose) other than the specific purpose of performing the services as specified in the applicable Master Services Agreement with the Client.

Temtem One may provide PII of our users to only those of its personnel and third-party vendors that (1) need to know such information in order to process it on Temtem One’s behalf or to provide services as described above, and (2) have agreed in writing not to disclose it to any other parties without Temtem One’s consent. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using the Site and/or Site Services, you consent to the transfer of information to such individuals and organizations in order to accomplish these purposes.

In some instances, we may be required by law to disclose information you submit or email to us electronically by law, court order, law enforcement request or other purposes to protect our sites or other sites due to security threats. We may, as necessary, disclose this information or any other information that may identify you to state and local authorities or law enforcement as required under law or by court order.

3. USE OF THIRD-PARTY RESOURCES, APPLICATIONS AND WEBSITES

Temtem One actively engages third-party resources, applications, and websites. These services provided by third-parties are established to enhance user experience, provide ease of navigation through Temtem One’s sites, and to promote access to information. Temtem One does not buy or sell PII for its business practices or for commercial purposes.

Please note that Temtem One does not control, moderate, or endorse any comments or opinions provided by visitors on third-party websites. The use and creation of official Temtem One accounts may cause PII to become available or accessible to Temtem One. Such information may become available to Temtem One when a user provides, submits, communicates, links, posts, or associates information with designated Temtem One accounts on social media (e.g., by using “hashtags”, “liking”, “friending”, “tweeting”, commenting on any content or media on our designated accounts). At times, Temtem One, through its personnel, employees, officers, directors, agents and assignees, may respond publicly to content or media made available though “share,” “retweet,” “friend,” “follow,” or similar activities, or respond publicly on content made on designated and official Temtem One accounts. Temtem One may disseminate any of such information or PII to law enforcement officials, as required by law or court order.

From time to time, Temtem One may engage in joint marketing events with select business partners. If you register for a joint webinar or specifically express an interest in a jointly-offered product, promotion or service, we may share relevant PII with those partner(s). Where you have given your consent to do so, these business partners may send you marketing communications about their own products and services.

In addition to the automatic and voluntary provided information collected by Temtem One, third-parties may host embedded content, applications on the webpage, and/or cookies that collect information from your machine while you are on our website. These services provide Temtem One with website analytics, enhance the user experience, provide ease of navigation through Temtem One’s sites, send tailored marketing communications or ads, and promote your access to information.

Please be aware that Temtem One does not control our business partners’ use of PII and this Privacy Policy does not apply to third party websites or services. Such entities are responsible for managing their own use of the PII collected in these circumstances. You may wish to review their privacy policies for details about how each third party collects, uses, and shares information. You can control the use of cookies at the individual browser level.

In relation to third-party advertising on our website or through any advertising entities, you may opt-out of being served personalized advertisements by clicking on these two links (US and EU).

4. OTHER ONWARD TRANSFERS

Temtem One may transfer data to third-party vendors acting as our agents, due to an acquisition of business assets by another entity, in the ordinary course of business due to expansions or fund-raising, or as otherwise prescribed by this policy. In the course of any change of ownership, Temtem One shall notify any impacted parties in writing of any transfer of PII.

All transfers of PII will be: (1) limited for specific purposes; (2) based on a proper determination that the recipient shall: (i) adhere to Privacy Shield principles; (ii) notify Temtem One if they determine at any subsequent time they will not be able to adhere to Privacy Shield principles; and (iii) stop and remediate any unauthorized processing; and (3) based on contractually established privacy terms with the recipient of such information that can be either: (i) shared with you; or (ii) reasonably summarized for you. Any transfer of Temtem One employee PII will be consistent with our internal privacy practices and as disclosed in our employee handbook.

Temtem One is responsible and liable for the processing of PII it receives and transfers to a third party acting on Temtem One’s behalf. Temtem One complies with the Privacy Shield Principles for all onward transfers of PII from the EU including liability provisions of such onward transfer.

5. YOUR CHOICES & RIGHTS

You can use our Site without providing any personal identifiable information. However, if you choose not to provide any PII, you may not be able to use certain Site Services.

Individuals also have the opportunity to choose whether their PII is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual. In accordance with applicable law, you may have the right to:

• Access Personal Information. You may request confirmation of whether we are processing your personal information and obtain a copy of the categories of information we may have collected on your behalf.
• Request Correction. You may request correction of your personal information where it is inaccurate, incomplete or outdated. For Temtem One Engineers, you may update your personal information within your Temtem One accounts by logging in and updating your profile.
• Request Deletion (“Opt Out”) or Withdraw Consent. You may request to remove your PII from our records. Note that if your personal information is deleted, you may no longer access or be able to use certain Site Services, and any account you have with us may become deactivated.
• Direct Marketing Opt Out. You have the right to object if we are processing your PII for direct marketing purposes. You can unsubscribe from Temtem One’s own marketing emails at any time by clicking the “unsubscribe” link they contain or by accessing the Email Preferences Center.

If you wish to access, correct, amend, or delete PII you have provided directly to us, please contact our Privacy Officer at hello@factorydigitale.tech. For deletion/opt out requests, please include the subject line “OPT OUT”. We will respond to requests within forty-five (45) days. If we require more time, we will inform you of the reason and extension period for a response in writing.

If you wish to access, correct, amend, or delete PII you have provided to our Clients, please contact those Temtem One Clients directly. Alternatively, you may contact our Privacy Officer athello@factorydigitale.techand we will pass your request along to the applicable Temtem One Client.

When any Client requests Temtem One to remove any Client data that Temtem One may have on its systems, Temtem One will respond as soon as practicably as possible, and no more than forty-five (45) days after such receipt from our Client. If you wish to no longer have your PII used or disclosed by our Clients, or by us in connection with our work for our Clients, please contact the Client that you interact with directly. Alternatively, you may contact our Privacy Officer at hello@factorydigitale.tech and we will pass your request along to our Clients.

6. SECURITY

Temtem One uses industry-standard technologies, administrative, technical, and physical measures to protect the security, confidentiality and integrity of any information or data collected by us.

However, no website, service, mobile application, database or system is completely secure or “hacker proof.” You are responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

7. LINKS TO EXTERNAL SITES

Our Site and Site Services may contain links to websites created and maintained by other public or private organizations. We provide these links as a service to our users. Please note that when you follow a link to an external site, you will be leaving Temtem One’s Site Services and are subject to the privacy and security policies of the site to which you are visiting. Temtem One is not responsible for the security practices or the content of such external sites.

8. CONTACT US

We welcome feedback from all our users and if you have any question regarding our privacy policy or the use of your information please contact us. You can email our privacy officer at it@temtem.one

9. CHANGES TO OUR PRIVACY POLICY

Temtem One may amend this Privacy Policy at any time by posting a new version to our Site. It is your responsibility to review this Privacy Policy periodically as your continued use of the Site and the Site Services represents your agreement with the then-current Privacy Policy.

10. PERMISSIONS

We are using the following permission set for only input purposes. These permissions are not used to store any type of personal information from the user.

• android.permission.CAMERA
• android.permission.READ_PHONE_STATE
• android.permission.GET_ACCOUNTS
• android.permission.READ_CONTACTS

Above authorizations are utilized distinctly to catch data from the camera, perused telephone state, and read contact for perusing contact subtleties for a crisis call. Information of client taking under authorization is appropriately secure and under law of google consents.

Location Permission Declaration:

1. ACCESS_FINE_LOCATION
2. ACCESS_COARSE_LOCATION
3. ACCESS_BACKGROUND_LOCATION
4. ACCESS_FINE_LOCATION & ACCESS_COARSE_LOCATION

Above permission is used for access location after allowing the user for accurate delivery of the product to door of customer. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources. we ensure to the customer for safe and accurate delivery with privacy taking under an authorization is appropriately secure and under the law of google consents.

11. ACCESS_BACKGROUND_LOCATION

Above the location background, permission is used for tracking on the user side. Location service is used under the privacy policy of Google Play Developer Program Policies. We don’t share any type of location data or customer information for any additional resources taking under an authorization is appropriately secure and under the law of google consents.

12. CONTACT INFORMATION

We welcome your comments regarding this privacy statement at the contact address given at the App. Should there be any concerns about contravention of this Privacy Policy, we will employ all commercially reasonable efforts to address the same. The terms in this Policy may be changed by us at any time. Should you have concerns regarding this Policy or the Services that we offer, please feel free to write to us.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data
• SMS for one-time verification

SMS permission is needed for one-time verification of user's mobile number. When we log in to the application with the mobile number, we need OT for verifying the user identity.

Information Collected while Using the Application

While using our application, in order to provide features of our application, We may collect, with your prior permission:

• Information regarding your location
• Information from your Device’s phone book (contacts list)

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

IN WITNESS WHEREOF, all users or visitors of the App agree that they have read the terms mentioned in this Privacy Policy and agree to be bound by them for as long as they continue to either use the App or avail Services of the Company.